Strategic sourcing is a process, Category management is a strategy.

But I’ve seen many large Procurement Teams create a structure as follows:

  • Category Management

  • Sourcing (Strategic)

  • Supplier Relationship (SRM)

There’s nothing wrong with the structure.

The problem is. there’s not a clear handoff between the teams. The CPO hasn’t defined roles and responsibilities.

Where does the Category Management strategy define the Sourcing approach and how does Sourcing interact with SRM?

To simplify this further, let’s consider the basic objectives of Procurement.

Now, tell me which of these 5 objectives does not lent itself to Category Management, Sourcing or SRM activity?

All of them do of course.

But a Procurement team without clear accountability will drift.

What’s more, the internal friction caused as team members look to shape borders, define boundaries and fight their own cause, will be detrimental to Procurement’s standing within the organisation.

Here’s a Practical Example of effective Coexistence

Category: IT Equipment

  1. Category Management:

    • The IT category manager develops a strategy focusing on total cost of ownership, quality, and innovation. This strategy includes understanding internal requirements, analysing market trends, and building long-term relationships with key suppliers.

  2. Strategic Sourcing:

    • Based on the category strategy, the sourcing team initiates a project to select a supplier for a new line of laptops. They conduct a detailed market analysis, issue RFPs, negotiate contracts, and select the supplier that best aligns with the strategic goals of cost efficiency and technology advancement.

  3. Ongoing Collaboration:

    • Throughout the sourcing process, the category manager provides insights on market conditions and supplier performance. Post-sourcing, the results, such as cost savings and supplier capabilities, are reviewed and integrated into the broader category strategy.

    • The strategic sourcing project might reveal new supplier innovations or changes in the market, prompting a review and update of the category strategy to capitalize on these new opportunities.

  4. Supplier Relationship Management:

    • The SRM team optimises the value driven through Category Management and Strategic Sourcing, focused on ‘managing the contract’, driving efficiencies, developing partnership and looking for additional value.

The problem for many large organisations that create a structure like this though, is they’ve not defined the roles, or explained how the cycle should work

Accountability is lost and without Category Managers being the overall guardians and drivers strategy, Procurement can too easily morph into the tactical.

Sourcing teams looking to define overall strategy and SRM becoming tactical firefighters.

Worse, the internal team land grab and ill defined responsibilities, can make it impossible for functional stakeholders to even know who does what.

A good Procurement leader will define the cycle in these simple terms:

  • Category Management provides the strategic framework within which Strategic Sourcing activities are planned and executed.

  • The category strategy sets the long-term vision and goals for each category, identifying areas where Strategic Sourcing can contribute to achieving these objectives.

  • The focus of strategic sourcing is on spending less at each stage of the supply chain.

  • Supplier Relationship Management (SRM) drives the value from the supplier partnerships once the sourcing activity is complete

  • SRM then feeds into the Category Management Strategy and the cycle continues.

And once that’s been embedded effectively within the team, the path to Procurement Maturity is so much faster as all the cogs will spin together.

It should be, by design an iterative process of improvement.

There’s no start or end date to the activity, it’s a continuous cycle of value creation throughout the chain.

But a fundamental for a Procurement function to evolve and for the Procurement Maturity of an organisation to be dynamic, the ownership (trigger point) for change has to be driven by Category Managers.

This isn’t to undersell the role of Sourcing or SRM.

Category Management (strategy) can’t be implemented without Sourcing and Sourcing cannot deliver full value lifecycle management within SRM,

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Mark Morrissey9 months ago

Category Management is strategy. through the development of a category strategy. Sourcing is executional. In other words, sourcing is a means to gain market knowledge and select vendor(s) which support the category strategy.

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Julie Wakeling2 years ago

Really interesting topic Tom and a great one to debate. There are pros and cons to centralising, combining or segregating the responsibilities. In my view it would depend on the size of the team and business structure. I’d sway more towards a Category leader having full accountability with their team being responsible, with either individual or combined roles covering Category strategy, sourcing, contract management & SRM

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Emily Perry2 years ago

Great article! I understand why others would say that these should not all be individual roles, but I also think that if a procurement team is large enough, or the roles are not centralized in an organization, this delineation of roles can be helpful in determining the responsibilities and focus of staff. I like that you have this posed as a continuous cycle - this is critical in maintaining collaboration across silos.

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Tom MillsAuthor2 years ago

Thank you so much Emily and yes to the continuous cycle.

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Simon Ings2 years ago

While I agree with each aspect. We should not be breaking these down into individual roles within procurement.

A good procurement professional should manage all three aspects when managing their category.

I’ve worked in two businesses where it is split into the three aspects and it fails monumentally due to silo mentality, poor communication a lack of continuity, interpretation of business agenda and arrogance by category managers towards sourcing and SRM that these are some how functions beneath them and are not held accountable.

Any procurement professional worth their salt should be highly capable of Category management, Sourcing, SRM, Problem Solving and Analysis. If you can’t do all these aspects then in my opinion you shouldn’t be in procurement because you’re not truly capable.

It also tends to cause fragmented relationships within the business and leave many in C-Suite questioning procurement value.

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Tom MillsAuthor2 years ago

Hi Simon, respect as always here but I think you're setting too high a bar to expect all Procurement professionals to be competent at all aspects. I also think there's room for Procurement professionals to specialise in e.g. Category Management or SRM.

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Paul GRIBBELL2 years ago

I agree with the premise here - all businesses and functions need to be aware of the solo effect. In my experience the answer here is to ensure that responsibility for Category Strategy -> Sourcing - > SRM is devolved at a category level to teams led by a Category Manager who leads that whole process, and is therefore clearly accountable to business stakeholders for delivery. I actually see the whole thing as Category Management, (not just the first piece) . Can you really say the category has bee managed if you are not accountable for sourcing and supplier relationships ?

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Tom MillsAuthor2 years ago

Paul brilliant comment and also love your end question/ Statement. Spot on!